Close up of woman holding mobile phone.

Banking Safely Online

Easy ways to protect yourself.

We recommend the following tips to protect yourself and your financial information from fraud while banking or shopping online:
  • Use and update firewall software to protect your computer information.
  • Password protect your financial accounts. A strong password contains:
    • More than eight characters
    • A capital letter
    • At least one numeric number or non-alphabetical character
  • Never provide or confirm personal information such as card numbers, social security numbers, information on the card or your PIN unless you know who you’re dealing with or initiated the contact.
  • Store sensitive documents in a secure place.
  • Shred sensitive materials before disposal.

Use precautions when banking on your mobile device.

As mobile banking continues to exceed online users, it's more important than ever for you to use mobile banking safely. Convenience is the driving factor in the rise of mobile banking. It opens the doors to consumer choice and access to banking options. But, as mobile devices such as smartphones and iPads become more popular, hackers are finding savvy ways to steal information. It's important to take a common sense approach to mobile banking. Use caution on your phone just as you would on your computer. If you follow that rule, you can really enjoy mobile banking's benefits safely and securely.
 
Here are some simple steps to follow:
  • Avoid storing sensitive information like passwords and social security numbers on your mobile device.
  • Password protect your mobile device and lock it when you're not using it.
  • Be aware of your surroundings. Don't type sensitive information if others around you can see.
  • Log out completely when you complete a mobile banking session.
  • Protect your device from viruses and malware just like you do for your computer by installing mobile security software.
  • Download the updates for your mobile device and mobile apps.
  • Use discretion when downloading apps.
  • If you lose your phone or change your phone number, notify your bank right away.
  • Monitor your accounts regularly and report suspicious activity to your bank immediately.